The Residential Management team
Student Housing Services
Student Housing Services is here to support students living off campus. The team comprises of 9 staff with the Housing Manager off campus holding the overall responsibility for both the day to day operations and the promotion of a positive living environment for residents. There is also a dedicated team of staff for out of hour's emergency advice and student staff who provide pastoral care during the day so there is always someone to assist or give advice.
Security and safety
Here at Winchester the safety and security of our students is paramount and students living in University housing off site have access to the University 24 hour Site Steward Team, who can assist with security, pastoral and safety advice. Our Police liaison officer can also provide advice to students.
The Student Union also runs a 'safety bus' from their venue to areas in the local community after some of its events, to assist students getting home safely.
Student Housing Services also provides information to students about getting around the City, both on foot and by public transport to try to help students familiarise themselves with their surrounding area. The University also has good links with the local Police team and City Council and will work together to combat reported issues in the private sector.
Cleaning and Maintenance
Students living off campus are responsible for their cleaning and the off campus Housing team can support residents with what's expected and how to manage this communally, and when it comes to washing clothes all University managed housing has washing machines.
The off campus team will manage all maintenance reports from residents, fixing these themselves where possible, employing one of our approved Contractors or liaising with the Landlord to complete a job. Emergency out of hours contact is also available through the University Site Stewards who may offer advice, response or call the Landlord or emergency contractors to attend.
Even if you live off campus there is always somewhere on campus to find something to eat. The Food Hall offers a range of options including breakfast, traditional home cooked meals and the Deli Bar, as well as 'Tastes of the World' where you can ask the chef to cook just for you. You can order your favourite coffee and panini from the Learning Café or Café LIFE; a prime Buffalo burger or steak from the Gourmet Burger Company; or pizza from Cyber Italia.
Students can use cash to pay for items or benefit from various discounts by using their campus ID card. The University offers a number of catering packages that students can purchase or they can set up an online account so they, or their family and friends, can add credit on an ad-hoc basis.
The vast majority of the University managed houses off campus have a wireless broadband connection which has been set up by the property owner. Students living off campus can also make use of the IT facilities on campus.
Students living off campus have a wide variety of facilities available to them not only on campus but within their local areas. A few of those on campus are mentioned here:
- University gym and sports facilities
- Student Union venue and other facilities
- Student Union run shops
- All heating, water, electricity and the majority of Internet costs are included in the residence fees