HEAR frequently asked questions

Can't find the answer to your question below?  Please email hear@winchester.ac.uk
  
Description
  
​The Higher Education Achievement Report (HEAR) gives Winchester graduates a single record of their academic and other achievements during their time at University.  It includes information about achievements such as volunteering and prizes awarded, as well as information about module marks and final Degree Classification.

It is a formal, electronic University-verified document which will help you to maximise your employability by including all verifiable University achievements on one document; you can choose to share it securely with employers, and other Universities.
  
​All undergraduate and taught postgraduate students studying at the University of Winchester will receive a HEAR, with the exception of exchange students, those studying a PhD, and collaborative partnership students.
  
The HEAR will be available to eligible current new students during the first half of semester 1.  Students will be sent an email asking them to activate their HEAR account.  Continuing students can access their HEAR at any time.  Your HEAR will be updated twice a year with your semester 1 module marks being added to your HEAR during semester 2 and your semester 2 module marks being added after the end of the academic year.  You will be informed via email to your university email when your module marks have been added to your HEAR.  Whilst you are studying at Winchester your HEAR will be a formative (interim) document and your marks will be subject to exam board approval on an annual basis. Once your final award has been confirmed by an exam board, your HEAR will be updated to a final electronic document; you will not be able to edit this document after graduation. 
  
The HEAR differs from a transcript in that it provides a fuller picture of your achievements whilst at university. As well as including information about your academic achievement, it also includes more detailed information about your course and other University approved activities that you have carried out.The HEAR is not intended as a replacement for your CV. It is a factual record of your academic achievements and any additional activities verifiable by the University. CVs give you the opportunity to reflect on your achievements and also to add in other information that is not verified by the University, such as work experience and part-time jobs; For help with creating your CV, please contact Careers by emailing careers@winchester.ac.uk
  
​Yes, you will get your degree certificate once your award has been agreed by the University and your electronic HEAR will replace a printed transcript.
  
​Your HEAR will be issued to you as a digitally signed electronic document. The University of Winchester is working with a company called GradIntel to provide this service.
  
​The HEAR is made up of 8 sections:
1) Information about you - including your name, date of birth and student number

2) Information about your Qualification - the title of award and programme of study

3) Information on the level of your Qualification - including the length and level of study

4) Information on the content of your studies and the results - this section includes details about your programme, grading structure and the results you have obtained

5) Information on the function of your qualification - this is where any further study opportunity or professional status will be recorded

6) Additional Information - this section is where verified University-approved additional activities can be recorded, for example Winchester Student Union society roles, volunteering approved by the University, or awards and prizes achieved during your studies. For more details on this section please see the list of HEAR activities and achievements: http://www.winchester.ac.uk/startinghere/hear/Pages/HEAR-activities-and-achievements.aspx 

7) Certification of the HEAR - this section confirms that your HEAR has been certified by the University of Winchester

8) Information on the national higher education system - including information designed to provide employers with a general understanding of higher education.
  
Whilst your HEAR will include information about your academic achievements relating to all years of study, it only includes information about additional activities and prizes awarded from 2013/14 onwards.  This is made clear on the HEAR document, and points to the fact that students may have recorded achievements prior to 2013/14 on their CV.  The HEAR is a relatively new document and the University only took the decision to implement the HEAR in 2013/14.  As such, collection of "additional data" began at the start of the 2013/14 academic year.  Whilst some areas of the University would have been able to provide us with retrospective data, others would not.  This may have meant that some students would have had activities recorded from previous years whereas others did not. It was therefore decided only to include activities from 2013/14 onwards for all students.
  
In order to be eligible for inclusion in section 6.1, an activity or achievement must meet ALL of the following criteria.

University of Winchester HEAR section 6.1 principles:

1) The activity/achievement must contribute to one of the University's values; intellectual freedom, social justice, diversity, spirituality, individuals matter, creativity

2) The activity must be verifiable by at least one employee of the University of Winchester or Student Union

3) The activity must be recorded with reference to one of the following three headings - additional awards, additional recognised activities, University professional and departmental prizes

4) The opportunity to undertake the activity is normally open to all students, or all students within a specific academic cohort

5) The activity/achievement is not a direct part of the student's academic programme

6) The activity is not normally a result of any paid employment, with the exception of some University and Student Union activities which reflect the institution's values and aims for Section 6.1

7) The activity must not normally be recognised, awarded or verified by any external organisation. A current exception is the Common Purpose Frontrunner course

8) The information about the activity must be able to be presented factually.
  
By using the GradIntel service the University can provide graduates with a digitally signed electronic HEAR. We envisage that providing the document in this format will have benefits for you and employers:

1) Graduates will be able to securely share their HEAR with employers of their choosing by sending them a 'token' to grant access to view their HEAR

2) Graduates can share the document securely with as many employers as they want without having to request additional copies

3) Because the document is electronically verified, employers will not need to contact the University for further verification.

Find out how to register with GradIntel to view your HEAR by clicking here: http://www.winchester.ac.uk/startinghere/hear/Pages/how-do-I-add-activities-to-my-HEAR.aspx 
  
It is strongly recommended that all students who are eligible to receive a HEAR use this document as an asset in addition to their CV to help articulate their employability.  In order for activities to be recorded onto your HEAR, you will need to request that they are included through 'My Record' (see here for further details: http://www.winchester.ac.uk/startinghere/hear/Pages/how-do-I-add-activities-to-my-HEAR.aspx . The University will then confirm and verify your activities. If you choose not to do this, your HEAR will not contain any details of these activities.

You will be able to securely share your HEAR with employers and providers of education without having to request additional copies.  Because the document is electronically verified, employers and education providers will not need to contact the University for further verification thus avoiding delays with applications.

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Registry,
Upstairs Main Building,
King Alfred Campus

+44 (0)1962 827437

hear@winchester.ac.uk

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