Ann Jalili MBA, BA (Hons), DIC Management, PGCLTHE (Distinction) is Senior Lecturer in Business Management. Before joining the Business School in 2012, Ann was a Civil Servant for 28 years primarily working in operations and practice. Latterly, she was the Head of Developing e-Services, spending almost a decade on the transformation of her department’s internal and external IT processes and on developing the organisation’s e-service propositions for its stakeholders.
Areas of expertise
Ann primarily teaches Operations Management, Change Management, and on a number of modules which have an Information Systems Management perspective.Staff Directory