5 CPD hours British Dietetic Association (BDA)

Remote Working: A Health Care Professionals Guide to Virtual Appointments

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The World Health Organization (WHO) declared the outbreak of SARS-CoV-2 disease (COVID-19) a pandemic in March 2020 and accompanying health crisis has seen an unprecedented cessation of all outpatient clinics, changing the way in which health care professionals (HCP) provide care.

Person working on their computer

Course overview

Organisational plans to offer more telemedicine have been rolled out at an incredible pace, and health care professionals have rapidly adapted to a new way of working.

This course will provide a thorough overview of three aspects of remote working: important considerations for the completion of safe and effective consultations, information gathering as part of appointments including electronic recording keeping and transmission of reports, and introducing an audit and quality framework to assess, evaluate and improve nutrition care offered through remote consultation in a systematic way.

The course has been created by 3 clinical academic paediatric dietitians and advanced clinical practitioners, Dr Luise Marino, Dr. Rosan Meyer and Marianne Williams. You may already be familiar with the recent webinars they have delivered on remote consultations and virtual assessments and the guideline to remote working they created for the BDA Paediatric Groups.

What you need to know

Course start date

January 2024


Distance Learning

Course length

5 Hours


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Typical offer

Health Professionals



Course features

  • The course content has been created by 3 academic paediatric dietitians and advanced clinical practitioners.
  • This course has been endorsed by the British Dietetic Association (BDA) for 5 hours of continuing professional development.

Course details


Distance learning only.

Learning and teaching

This is a fully online, 5-hour distance learning course, facilitated by Dr Luise Marino. It will require 5 hours of study and consists of a combination of written material, pre-recorded lectures, quizzes to test learning and the opportunity to engage via the Chat. The course can be worked through in your own time but all the content needs to be completed.

This distance-learning course is delivered via Canvas. Due to government regulations, Instructure (Canvas) prohibits the unauthorised use of its products and services in specific countries and regions. We need to make these restrictions clear to individuals considering this course. Please see the guidance as documented by Canvas.

Which countries are restricted from using Canvas?

This course requires access to the following:

Operating System
Windows XP SP3 and newer
Mac OSX 10.6 and newer
Linux - chrome OS

1GB of RAM
2GHz processor
Minimum of 512kbps (basic DSL)

JavaScript must be enabled in your browser.

Chrome 19
Safari 5
Firefox 12


Please note the modules listed are correct at the time of publishing. The University cannot guarantee the availability of all modules listed and modules may be subject to change. The University will notify applicants of any changes made to the core modules listed. For further information please refer to winchester.ac.uk/termsandconditions


Topic 1
  • Initiatives supporting telehealth
  • Defining telehealth, telemedicine and remote consultations
  • Digital capabilities framework
  • Professional standards
  • Considerations before setting up a remote consultation service
  • Considerations before starting an individual consultation
  • Aspects around confirming identity and safeguarding of the health care professional and service user
Topic 2
  • Review of what information do you need before the remote consultation?
  • Tips on communication with service users during a remote consultation
  • Vulnerable children and service users
  • Considerations for completing assessment and planning treatment
  • What to do if you have concerns regarding a service-users safety or deteriorating clinical condition
  • Considerations for record keeping and adherence to General Data Protection Regulations (GDPR)


Topic 3
  • The use of audit as part of a remote consultations
  • What is an audit standard and how to audit your practice
  • Why is audit important
  • How can audit be used within a quality improvement framework as part of an audit cycle or quality improvement project

Entry requirements

Health Professionals

Run by the Faculty of Health & Wellbeing at the University of Winchester, this is the only University-based course of its kind in the UK.

This course is designed for those interested in improving their knowledge and expertise in the field of tele-health and Technology Enabled Care Services (TECS). It is predominately aimed at health care professionals (doctors, nurses, and allied health professionals) who would like to implement the use of TECS delivering remote consultations as part of their routine clinical practice. 

A good command of the English Language is required, both written and oral.

The course will start in January 2024 and be available for the next academic year.

For general enquiries please contact the department administrator HWBShortCourses@winchester.ac.uk For academic/course content enquires, please contact Dr Luise Marino Luise.Marino@winchester.ac.uk.

Book now

No International Entry Requirements for this course.

This course is available for health care professionals.

Additional costs

For information about staff and student discounts please contact the short course administrator HWBShortCourses@winchester.ac.uk.